RescueAssist Help Center

About RescueAssist by LogMeIn

Rescue Assist by LogMeIn offers an effective, hands-free download web console for support agents to provide instant, real-time support to their customers. With Rescue Assist, you can gain control of a remote PC, Mac, or mobile device over the internet in seconds, without the need to install any software.

Key features:

  • Frictionless direct connection to the customer via Support Key
  • Chat interface with File Transfer
  • Desktop View and Remote Control with convenient session management features
  • Detailed System Diagnostics, including Reboot & Reconnect
  • Camera Sharing in Mobile Browser